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How to freeze and unfreeze your account?

You can freeze online access to your account by sending an email at stoptrade@kredenttrading.com or you can call us at (033) 4000 2345 in case any suspicious trading activity is noticed by you . Your account will be frozen within 15 minutes of receiving your request if the request is given during the market hours (i.e 9.15 am to 3.30 pm) and If the request comes after the market hours (i.e after 3.30 pm) the account will be frozen before the trading hours of next trading day. Similarly to unfreeze the account you can send an email at stoptrade@kredenttrading.com or you can call us at (033) 4000 2345 to unfreeze the account. Once your trading account is frozen, you will not be able to do any order placement, trading /investment related activities. Only fund transfers or withdrawals will be allowed.

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